Privacy Policy
Privacy should feel clear, careful, and easy for every Kidluna family.
ClearCare
Privacy Policy
How we care for your information.
Kidluna respects the trust families place in us when shopping for children’s clothing, toddler outfits, baby clothing, everyday tees, overalls, swimwear, cozy layers, and kidswear essentials. This Privacy Policy explains what information may be collected, how it may be used, and how you can contact us with questions.
Purposeful collection
We collect information that helps us provide products, process orders, communicate clearly, and support your Kidluna experience.
Family-minded service
Information may help us answer questions about orders, sizing, returns, exchanges, shipping, and product availability.
Safe shopping flow
We may use information to support checkout, payment processing, fraud prevention, security, and store functionality.
Respectful contact
We aim to keep communication useful, relevant, and connected to your shopping or support relationship with Kidluna.
Information Use
Collected details help the store work smoothly.
When you browse or shop with Kidluna, certain information may be provided by you, collected automatically, or shared through service providers that help operate the store.
Information you provide
This may include your name, email address, phone number, shipping address, billing details, order notes, support messages, and other information you choose to share when placing an order or contacting Kidluna.
Order and transaction details
We may use order information to process purchases, arrange shipping, provide order updates, manage returns or exchanges, respond to questions, and maintain accurate store records.
Website and device information
When you visit the site, certain technical details may be collected, such as browser type, device information, pages viewed, general location data, cookies, and similar technologies that help the store function.
Communication preferences
If you sign up for updates or contact support, we may use your information to send service messages, respond to your request, or provide relevant Kidluna news when permitted.
Sharing Details
We share information only when it helps provide the store experience.
Kidluna may work with trusted service providers that support website hosting, payment processing, order fulfillment, shipping, analytics, customer support, marketing tools, fraud prevention, and legal compliance. These providers may process information only as needed to perform their services.
Your choices and practical safeguards.
You can contact us about privacy questions, communication preferences, or requests related to your information. We use practical measures designed to support a safe shopping environment.
Access and updates
You may contact us to ask about personal information connected to your order or to request corrections where appropriate.
Marketing choices
If you receive marketing emails, you may use the unsubscribe option or contact Kidluna for help with communication preferences.
Cookies and settings
You can adjust browser settings to limit or block cookies, though some store features may not work the same without them.
Contact Kidluna
Questions about privacy or your information?
For privacy-related questions, order information requests, or support with communication preferences, contact Kidluna. Please include your order number when your question relates to a specific purchase.
